Privacy Policy
UpdatedWeston Virtual School is committed to protecting the privacy and security of all students, parents, and staff. This policy complies with international standards including GDPR, CCPA, and the Kenya Data Protection Act, 2019.
Important Notice
By using our services, you consent to the collection and use of your information as described in this policy. We never sell your personal data to third parties.
1. Information We Collect
We collect and process data necessary to provide our educational services. This includes:
Student Data
- Personal identification details
- Academic records and performance
- Special educational needs information
- Assessment results and progress reports
Parent/Guardian Data
- Contact information and identification
- Payment and billing details
- Communication records
- Emergency contact information
Technical Data
- IP addresses and device information
- Browser type and version
- Usage patterns and platform analytics
- Cookie data (see Cookies Policy)
Communication Data
- Emails and messages
- Feedback and survey responses
- Support ticket information
- Parent-teacher communication records
2. How We Use Your Information
We use your data for the following purposes:
Educational Services
Delivering personalized learning experiences and academic support
Communication
Providing updates, progress reports, and important announcements
Service Improvement
Enhancing our platform and educational offerings based on usage data
Security & Safety
Protecting our community and ensuring a secure learning environment
Legal Compliance
Meeting regulatory requirements and educational standards
Billing & Payments
Processing tuition fees and managing financial transactions
3. Data Protection Measures
We implement comprehensive security measures to protect your data:
Technical Safeguards
- End-to-end encryption for sensitive data
- Regular security audits and penetration testing
- Secure data centers with 24/7 monitoring
- Multi-factor authentication for staff access
Administrative Controls
- Role-based access controls
- Regular staff training on data protection
- Data protection impact assessments
- Incident response and breach notification procedures
Children's Privacy Protection
We take extra precautions with student data. For students under 16, we require verifiable parental consent before collecting personal information. We adhere to COPPA (Children's Online Privacy Protection Act) standards and never collect more information than necessary for educational purposes.
Terms & Conditions
Governance of our educational services and platform usage
1. Enrollment and Admissions
- Admission is subject to availability and completion of all required documentation
- We reserve the right to refuse admission based on academic suitability
- Placement assessments may be required for certain programs
- All enrollment information must be accurate and complete
2. Academic Expectations
- Students must maintain regular attendance in virtual classes
- Submission of assignments by deadlines is mandatory
- Academic integrity policies strictly prohibit plagiarism and cheating
- Respectful communication with staff and peers is required
3. Fees and Payments
- Tuition fees are due according to the published schedule
- Late payments may incur additional charges as specified
- Refund policies vary by program (see individual program details)
- Financial hardship considerations available upon request
4. Technology Requirements
- Students must maintain reliable internet access
- Required hardware and software specifications must be met
- The school is not responsible for individual technical issues
- Appropriate use of school-provided technology resources is expected
5. Termination of Services
Weston Virtual School may terminate services for:
- Non-payment of fees after appropriate notice
- Repeated violations of school policies
- Failure to meet academic standards despite support
- Behavior that threatens the safety or well-being of others
Important Notice
These terms may be updated periodically. Continued use of our services constitutes acceptance of the updated terms. Significant changes will be communicated via email and through our parent portal.
Your Privacy Rights
Understanding and exercising your data protection rights
Under data protection laws including GDPR EU, and the Kenya Data Protection Act Kenya, you have the following rights:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete data.
Right to Erasure
You can request deletion of your personal data under certain conditions.
Right to Restrict Processing
You can request limitation of how we use your data.
Right to Data Portability
You can request transfer of your data to another organization.
Right to Object
You can object to certain types of data processing.
How to Exercise Your Rights
To exercise any of these rights, please contact our Data Protection Officer using the information in the Contact section. We will respond to your request within 30 days as required by law.
Contact Us
Get in touch with questions about our policies or to exercise your data rights
Data Protection Officer
For privacy-related inquiries and data rights requests:
+254 702 491 448 (Mon-Fri, 8am-5pm EAT)
General Inquiries
For general questions about our policies:
+254 702 491 448
Policy Updates
We may update these policies periodically. Significant changes will be communicated through:
- Our website and parent portals
- Email notifications to registered users
- Announcements in our learning management system
Regulatory Authority
If you have concerns about how we handle your data, you have the right to lodge a complaint with the relevant data protection authority:
Kenya: Office of the Data Protection Commissioner
EU: Your local data protection authority